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Welcome to Valerie Beverly Hills

Returns

Online Ordering

Please note that although we have tried to accurately display and represent the colors of the products, the actual colors you see will depend on your monitor. If you are uncertain about a color, please call our salon and speak to one of our expert artists to ensure you order exactly what you want. Call TOLL FREE (800) 282-5374

Returns

If you are not completely satisfied with your order, please return it within 30 days for a store credit or exchange. If 30 days have gone by since your purchase, unfortunately we can’t authorize your return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Shipping

If your item is eligible to be returned, you should mail it to:

6408 Independence Ave Woodland Hills, CA 91367

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sale items

All sale items are final sale.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@valeriebeverlyhills.com and send your item to:

6408 Independence Ave
Woodland Hills, CA 91367