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Orders must be placed by 11 am PST to start processing the same day. Orders typically process within 1-5 business days (Monday - Friday). During sales, processing may take longer. Please allow 3-5 business days for delivery. During holidays or sales, delivery may take longer.

Delivery times are based on orders placed between Monday-FRIDAY (excluding holiday weekends). Valerie Beverly Hills ships within the continental United States excluding Hawaii and Alaska. We do not ship to freight forwarders.

All orders are shipped FedEx Home Delivery. Tracking is provided via email for every order.

Valerie Beverly Hills SHALL NOT BE LIABLE for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. Valerie Beverly Hills is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

Valerie Beverly Hills is not responsible for shipping errors made by customer. If customer inputs the incorrect address and that order is shipped and delivered to said address, Valerie Beverly Hills will not be held liable.